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I haven't received my login/purchase Details
If you haven't received your login or purchase details, please check your spam/trash folder as often the login details email is directed there. If you cannot find it, please submit a support ticket detailing your full name (the name you used to make ...
Please Read Before Submitting a Support Ticket
Please ALWAYS check the knowledge base for the answers to our most popular queries and questions. The chances are, your question has already been asked and the answer has been added to the Knowledgebase. If you do need to submit a Support Ticket, to ...
Supporting Operating Hours
Please keep in mind that we are in the Belgium (GMT) time zone. While we usually reply within a few hours please allow 24 - 48 business hours to receive a response. Monday: 9:00 am - 5:00 pm Tuesday: 9:00 am - 5:00 pm Wednesday: 9:00 am - 5:00 pm ...
Getting The Best Support Experience
We want to give you the best support experience possible so please note how the whole support process works. 1. You register with the support desk by clicking 'Submit a ticket' at the bottom of this page. This only has to be done once and takes ...
Refund Policy
Most of my products come with a guarantee. If you are not 100% delighted with your purchase let me know WITHIN THE REFUND PERIOD and provide your payment receipt and I will refund 100% of your purchase. Please note! Any abuse of my refund policy will ...